Please contact us to book an appointment.
(713) 977-7296
info@thevintagecontessa.com

A Client-Only Offering

Our service, repair, and advisory offerings are reserved exclusively for our clients. We do not accept repair, appraisal, or authentication requests from the general public. This allows us to maintain the level of discretion, care, and attention that exceptional pieces—and trusted relationships—require. As our client, you have access to a carefully curated suite of repair, restoration, and advisory services, handled with the same expertise and integrity that define everything we do. We believe exceptional pieces deserve thoughtful care—and trusted hands.

FAQ

For any additional questions or to schedule an appointment call (713) 977-7296 from 10 am to 4:30 pm Central, Monday to Friday.

  • Repair & Restoration

    We coordinate professional repair and restoration services for:

    • Fine watches
    • Designer and signed jewelry

    Each piece is evaluated individually and, when appropriate, placed with vetted specialists who meet our standards for craftsmanship, authenticity, and care.All services are offered by appointment only, ensuring proper assessment and clear guidance before any work begins.

  • Custom & Special Requests

    For select clients, we assist with:

    • Jewelry modifications and bespoke adjustments
    • Strap changes and refinements for fine watches
    • Thoughtful updates that preserve the integrity and long-term value of your piece

    Every recommendation is made with wearability, longevity, and market awareness in mind.

  • Appraisals & Documentation

    We provide appraisal coordination and advisory services for pieces purchased through us, including:

    • Insurance
    • Estate planning
    • Collection management

    Our guidance reflects current market conditions, category expertise, and real-world valuation—never inflated numbers or assumptions.

    Authentication Policy
    We do not offer authentication services.

    Authentication is conducted solely for our internal purposes in connection with pieces we are evaluating, purchasing, or have sold. This process supports our own buying, selling, and valuation decisions and is not available as a standalone or third-party service.

  • Ongoing Client Support

    As a client, you may also access:

    • Market guidance on when to service, sell, or hold
    • Condition assessments prior to sale or trade
    • Discreet consultation for inherited or multi-category collections

    Our role does not end at the transaction. We remain a resource—helping you protect, maintain, and make informed decisions about your luxury assets over time.

All services are offered by appointment and subject to evaluation.

Because care—like luxury—should never be rushed.